Although transgender and gender-nonconforming (TGNC) issues have recently moved to the forefront of popular culture, the legal system, and world news, the U.S. healthcare system continues to struggle with understanding and providing the best care for this underserved, at-risk population.

Shiv and his co-founder, Ryan Haynes, began Osmosis when they were medical students at Johns Hopkins and have since grown the company to 30 people and brought on an impressive list of angel investors including Peter Frishauf, the founder of Medscape, and Dr. Lois Nora, the CEO of the American Board of Medical Specialties.

These tools for strengthening outcomes reports should govern daily practice.

Here’s a 10-step guide to help even anyone, even a tech novice, to prepare quality online learning.

Bob Addleton, Past President of ACEhp and Executive Vice President of Physicians’ Institute for Excellence in Medicine, writes on how to help healthcare professionals maximize their leadership potential. He incldues tips on how to model the way for others and become a role model through different kinds of behaviorial practices.