Perceptions and Use of Automated Hospital Outcome Data by EMS Providers: A Pilot Study

Western Journal of Emergency Medicine — Integrating Emergency Care with Population Health (11/25/2024) Kaduce, Michael; Fernandez, Antonio; Bourn, Scott; et al.

Researchers studied emergency medical services (EMS) providers' perception of reviews of automated hospital outcome data, with participation in the review a means of microlearing for continuing education (CE) credit. The study, conducted in 2023, included a pre-survey of EMS providers of their perceptions of reviewing outcomes, their notification about the opportunity to earn CE via microlearning, and a post-survey. Of the 217 responses to the pre-survey, 95% said reviewing outcomes helped to improve clinical knowledge, 94% said it would improve patient care, and 93% said it would help knowing whether care made a difference. Most of the respondents (91%) said the incentive of CE credit would make them more likely to review outcomes. Three themes that emerged from the open-ended questions were greater personal confidence and competence, acquire personal knowledge, and operations. Overall, 211 providers participated in the intervention, and 27% (56) received CE. Among the 152 providers who participated in the post-survey, the percentage who said that reviewing outcomes increases job satisfaction jumped from 89% in the pre-survey to 95% in the post-survey. The researchers recommend additional study of the issue to assess the validity of these results and determine "the best user experience to facilitate the completion of CE."

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